Operational — no incidents in the last 90 days
Components
ITSM app — EU (Frankfurt)agent workspace, portal, dashboards99.98%
ITSM app — US (Virginia)agent workspace, portal, dashboards99.99%
APIapi.alumanel.com · webhooks99.95%
Console & provisioningsignup, billing, new environments100%
Email notificationsticket updates, approvals, SLA alerts99.97%
Bars show the last 30 days. Uptime is measured per region from outside our network.
Recent history
12 Aug 2026API latency elevated for 23 minutesA connection-pool misconfiguration after a deploy raised p95 latency in the EU region. No requests were lost; webhook deliveries were delayed and then retried. Fixed by rollback, guarded by a new pre-deploy check.Resolved
Jun–Jul 2026No incidentsBoring, the way we like it. 100%
During an incident this page is updated at least every 30 minutes, and affected customers are emailed directly.